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15below partners with LDC to drive product development and customer value: A letter from our CEO

We are thrilled to share an exciting development for 15below — we have formed a strategic partnership with LDC, a move that marks a significant milestone for our company and for the businesses we serve within the global travel community.

Communication channel

15below SMS Gateway

Despite SMS actually giving the best ROI of any channel, we know the perceived cost can be an obstacle. So, we have developed our very own SMS Gateway to help keep your passengers AND your finance and procurement teams happy! Our solution allows you to send all SMS messages from across your business through a single gateway – even those created/rendered in systems outside of 15below.

Blog

The trends set to define travel post-coronavirus

Despite the coronavirus crisis wiping out 35% of global airline capacity – some 37 million seats – in the last 10 weeks, it’s not all doom and gloom for the travel industry right now. In fact, new research shows 58% of people are already making plans to travel between May and September.

eGuide / white paper

The cost of silence: Why travel companies can't afford to stop communicating during the COVID-19 crisis

Download the latest eGuide from 15below and hear from our in-house passenger communications experts about: The ultimate priority, reassuring and exciting your passengers, doing the right thing and using the right tool for the job.

Blog

Preventing choice paralysis during acts of disruption

During the booking process, travel companies know that offering too much choice is counterproductive and results in a reduction in bookings. Having to make too many decisions overwhelms the customer, and operational teams should also consider this when reaccommodating passengers during acts of disruption.

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15below partners with LDC to drive product development and customer value: A letter from our CEO

15below SMS Gateway

The trends set to define travel post-coronavirus

The cost of silence: Why travel companies can't afford to stop communicating during the COVID-19 crisis

Preventing choice paralysis during acts of disruption

Case study: Helping JetBlue overcome the challenges of manual data collection

Getting email deliverability right: Our experts reveal the keys to success for airlines

Keeping it personal

The art of empathy: How to enhance airline customer experience with effective communication

Case study: Mapping travel customer journeys with Hawaiian Airlines