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The link between IROPS and customer loyalty
How to maximise the opportunities created by travel disruption
From chaos to confidence: 5 top tips for managing airline disruption
The true cost of a bad customer experience during disruption: An on-time performance use case
White paper - The future of disruption communications
IROPS Dashboard
Gain control over your IROPS management, all via one dashboard. Improve your customer experience by giving everyone within your business access to a single view of the operation, allowing them to deliver an aligned, accurate, and efficient response every time.
Preventing choice paralysis during acts of disruption
Start automating in a matter of weeks
As the impact of COVID-19 has continued to put immense pressure on the travel industry, many airlines overwhelmed by the level of passenger communication required have started using the 15below platform - going from their first enquiry to automation within a matter of weeks.
About 15below
15below is a privately owned software development company. Everything we do is built for travel. Our vision is simple – make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control. For two decades we’ve been creating systems and workflows to manage day-to-day travel services and the logistical nightmares caused by travel disruption.