We’ve got the whole journey covered, from setting off to getting home. Our technology untangles the logistics of communicating with thousands of passengers and keeping them informed.
So even when an unpredictable storm plays havoc with your customers’ plans, everyone can stay calm and connected.
One platform. Multiple modules.
Using one common platform, we integrate directly with your reservation systems and other data sources, to create highly targeted, personalised notifications - delivering information your customers need, as they need it.
Simply choose what modules you need, tell us how you want them to work and start streamlining your workflows and passenger communications.
More about our platform.
Strike, storm or security alert. Take the hassle out of cancellations or routine schedule changes.
Flight & Travel Status
Gate change, delay or diversion. Help travellers and staff stay calm and get where they need to be.
Filter, update and manage bookings. Automate workflows to power through reservations system queues.
Remind, confirm and promote. Itinerary-based notifications with targeted advertising.
Itineraries & Receipts
Practical details and useful extras. Everything your passengers need to plan for their trip.
Frequent Flyer & Loyalty
Personalised membership communications. Give your loyal customers first-class service.
Special Service Handling
Group travel services, unaccompanied minors and advanced passenger information.
Instant tickets. Put mobile rail or coach tickets straight into the hands of your passengers.
Check-in & boarding passes
Cut the queues and make life easier for passengers and staff.
Working with our platform
All of our modules work off the back of the 15below platform. Everything that is possible on our platform can be extended to each module.
|Platform Feature||What it can do for you|
|We communicate via|
|Multiple channels:||Email, Push, SMS, Voice and Print||Keep connected with customers - on any device and any channel|
|Multiple languages:||Supporting most spoken languages of the world||Reduce internal language resource and costs|
|We interface with|
|Multiple reservation systems:||Navitaire, Sabre, Galileo, Amadeus, HP SHARES||Out of the box integration|
|Ancillary & partner feeds:||Customer and/or 15below supplied||Drive extra revenue with ancillary sales and advertising|
|Other data sources:||CRMs and loyalty programmes||Enhance personalisation and build customer loyalty|
|Two-way conversations:||Automated recording of actions or remarks back into the booking||Minimise need to contact customers manually. Simplify processes and reduce operational costs.|
|Personalisation:||Branded templates, iCal and PDF attachments||Present consistent brand across all channels and communications|
|Simple or complex workflows:||Dynamic content driven notifications with tailored business rules||Mimic complex agent activity. Streamline processes. Optimise operational capability.|
|A hosted service:||Fully managed and supported by 15below||Reduce IT overhead|