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Resources

Blog

8 reasons why airlines should add WhatsApp to their communications strategy

Tug of war

Blog

Why consolidating suppliers can harm passenger experience

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News

Etihad Airways implements industry-leading communication solutions

Pile of suitcases during airline disruption

Blog

Why airline disruption has become the new normal and what to do about it

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Webinar

Webinar | Managing IROPS as business as usual

Human and robot

Blog

The human touch of passenger experience

Airline passenger looking at COVID pass

Case study

Case study: Helping JetBlue overcome the challenges of manual COVID-19 data collection

Passengers looking at a board of cancelled flights in an airport

Case study

Case study: Managing IROPS

Concept of digital transformation for airlines

Blog

3 digital trends helping airlines maintain control during challenging times

A digital fingerprint - personalisation concept

Webinar

Webinar | Proactive & personalised: The new role of pre-departure communications

Coins balanced on a scale

Blog

3 reasons why ancillary revenue should not currently be your top priority

A woman stretching out in the sun with a mask in her hand - she feels free

Blog

IATA calls for end to US pre-departure testing – that's good...isn't it?