Registration is now open for our Customer Conference 2023 ▶

Popular terms:

Version 2.0.0

Resources

Woman looking at phone in an airport

Blog

The link between IROPS and customer loyalty

Super app graphic

Blog

The rise of the super-app and what it means for travel companies

WhatsApp communication graphic

Blog

Infographic | 8 reasons airlines should be using WhatsApp to boost customer satisfaction

Blog

8 reasons why airlines should add WhatsApp to their communications strategy

Tug of war

Blog

Why consolidating suppliers can harm passenger experience

Pile of suitcases during airline disruption

Blog

Why airline disruption has become the new normal and what to do about it

Human and robot

Blog

The human touch of passenger experience

Concept of digital transformation for airlines

Blog

3 digital trends helping airlines maintain control during challenging times

Coins balanced on a scale

Blog

3 reasons why ancillary revenue should not currently be your top priority

A woman stretching out in the sun with a mask in her hand - she feels free

Blog

IATA calls for end to US pre-departure testing – that's good...isn't it?

Data being transferred across the cloud

Blog

Keeping up with the CDC’s data collection and contact tracing orders

Piles of paper forms

Blog

Passenger data collection: 4 reasons why airlines need to replace paper forms with automation