15Below news

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Amadeus partnership: An open letter from our CEO

Amadeus partnership: An open letter from our CEO

We are excited to confirm that 15below has become an Amadeus partner, working together based on a shared vision to put customer experience at the heart of everything we do. Our CEO explains what this means to airlines in this open letter to our customers. Read article.

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Aviation Festival, London: 6th - 8th September 2017

Aviation Festival, London: 6th - 8th September 2017

Discover new and better ways to manage disruption - delight passengers, help ground staff, and use your operational notifications to boost ancillary revenue. Read article.

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Developing our Developers: A Career Progression Interview

Developing our Developers: A Career Progression Interview

Chris and Martyn describe their time at 15below, and how they've grown their careers since graduating. Read the full interview. Read article.

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15below join the European Regions Airline Association

15below join the European Regions Airline Association

15below are pleased to announce their official membership of the European Regions Airline Association (ERA), and will be attending the General Assembly in Madrid, 11-13th October. Read article.

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Guest Post: A Bright Future

Guest Post: A Bright Future

Three months after joining, our new Head of HR - Claire - summarises her experience of being a new member of the 15below team. Read article.

, in Blog,

Jambojet partners with 15below to launch automated pre-departure notification service

Jambojet partners with 15below to launch automated pre-departure notification service

Low cost carrier Jambojet has launched a new pre-departure notification service to streamline operations within the business and enhance passenger experience following a partnership with 15below. Read article.

, in Press Releases, News,

T2RL Flightglobal New Generation of Airline Passenger Systems 2016

T2RL Flightglobal New Generation of Airline Passenger Systems 2016

15below are excited to announce their sponsorship of the T2RL & Flightglobal New Generation of Airline Passenger Systems event, hosted in London from 20th - 22nd September. Read article.

, in Events,

Phocuswright Europe 2016

Phocuswright Europe 2016

15below are excited to be exhibiting at Phocuswright Europe, hosted in Dublin from the 10th – 12th May. Read article.

, in Events, News,

Aviation Festival Americas 2016

Aviation Festival Americas 2016

15below are excited to be back at the Aviation Festival Americas, hosted in Miami from 24th - 25th May. Read article.

, in Events, News,

BBC Click Journalist Kate Russell on the future of the tech-savvy traveller

BBC Click Journalist Kate Russell on the future of the tech-savvy traveller

Kate Russell, author and BBC Click journalist, joined us at the 2016 Customer Conference to discuss how technology has empowered the consumer, what the future holds for the tech-savvy traveller and what that means for businesses in the coming years. Read article.

, in Events, Blog,

15below Customer Conference 2016

15below Customer Conference 2016

Months of planning and preparation have flown by, and we’re now just two weeks away from the most exciting event in our calendar. Read article.

, in Events,

Introducing our new user interface: Optimising your notification testing process

Introducing our new user interface: Optimising your notification testing process

Over the past year, we have spent time getting ‘under the bonnet’ of our own user interface (UI) to better understand how our customers use the 15below system and what they are trying to achieve with their passenger communications. Read article.

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Minimising the impact of disruption

Minimising the impact of disruption

Just weeks into the 2016 New Year, a cold wave wreaked havoc across Taiwan and other East Asian countries. Meanwhile, across the ocean, the US east coast was facing an anticipated record-breaking blizzard... Read article.

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INFOGRAPHIC: 15 Years of 15below

INFOGRAPHIC: 15 Years of 15below

To celebrate 15 years of expertise in passenger communications, we’ve pulled together some global facts and figures about who we are, and why we love what we do – automating and enhancing two-way communication between you and your passengers. Read article.

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What we’ve been up to - Brighton Travel Seminar

What we’ve been up to - Brighton Travel Seminar

As part of Brighton Digital Festival, we attended BrightOn Travel - bringing together the likes of Google, Sojern and Hotel Tonight to discuss future travel trends and innovative new technologies. Read article.

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Weather Forecast Plug-in: A More Complete Trip Experience

Weather Forecast Plug-in: A More Complete Trip Experience

Introducing Weather Manager, the latest string to 15below's bow which is all about taking a passenger's trip experience to new heights and keeping them with you for longer than just the journey. Read article.

, in News, Features,

Calbuco Volcanic Eruption: Looking at the past to look forward

Calbuco Volcanic Eruption: Looking at the past to look forward

With a volcano of this size sending clouds of ash into the sky, it’s hard not to see the disruption to airlines and passengers travelling in and out of the area. With flights having been cancelled in both Chile and Argentina as the ash cloud moves further across the region, this all makes it hard not to look back at the past... Read article.

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IATA Resolution 830d: Managing Disruption for Travel Agency Customers

IATA 830d resolution came into effect on 1st January 2015, and is designed to improve the passenger experience during disruption for customers of Travel Agencies. It also sets out to minimize the negative impact of travel disruption on an airlines reputation, irrespective of where the flights are booked. In this overview we take a look at what the resolution covers and what you, as a travel agency or airline, can do to keep your customers informed during travel disruption. Read article.

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Managing Travel Disruption: Don’t Let Chaos Take Control

Managing Travel Disruption: Don’t Let Chaos Take Control

When unexpected disruption affects airlines there is much they can do to keep their passengers calm and collected writes Neil Chalk. Read article.

, in News,

The Gospel According to John – 10 lessons learnt from running a software development company

The Gospel According to John – 10 lessons learnt from running a software development company

John Clynes is co-founder and Technical Director of 15below. As 15below’s anniversary approaches we asked him to come up with some gems of wisdom gleaned and lessons learnt over the last 13 years of running the company being its technical and development lead. Read article.

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