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📰Blog
From 4 hours to 15 minutes: How Swoop is using automation to efficiently deal with disruption
Swoop now requires less than 15 minutes to deal with an act of disruption affecting its schedule. Read article.
, in Case Studies,
Add $15 to every checkout with our two top ancillaries of 2019
Sherpa and GetYourGuide joined our latest webinar to explain how airlines can add revenue to every single checkout. Read article.
, in Blog,
Infographic: The future of disruption communications and the cost of getting it wrong
Growing passenger numbers and increased likelihood of major weather events will combine to make dealing with disruption more of a challenge for airlines in the years to come. Read article.
, in Blog,
The future of disruption communications Part 2: How to delight your customers in 2019 and beyond
Invest in quality customer experiences and you can enjoy retention rates of as much as 89%. Fail to invest in your customers and only 33% will come back to you. Read on to find out how to delight your customers and keep them coming back. Read article.
, in Blog,
The future of disruption communications Part 1: Dealing with a boom in air travel
80% of people will share their story of a bad experience, so prioritising customer service is a must. Read article.
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Making more of our subject matter experts
We're taking steps to make the most of the subject matter experts working across our four offices. Read article.
, in Blog,
15below to support Brighton Housing Trust after raising £10,000 for Mind
Our Brighton office is delighted to be supporting Brighton Housing Trust as our official charity partner. Read article.
, in Press Releases,
3 things you’ll learn at our roundtable at Aviation Festival Asia!
We're heading to Aviation Festival Asia later this month and we'd love to see you there! Read article.
, in Events,