Since the outbreak of COVID-19, airlines have had to deal with an inordinate number of new regulations, mandates and processes. We have developed an automated solution in response to this order and continue to evolve it in line with changes made by the CDC.

British holidaymakers will not be able to travel to the European Union post-Brexit from 1 January 2021, another piece of devastating news for European travel companies. Watch our video to see a few pointers on what we have found during the toughest year on record.

Text messages sent from our platform doubled in March 2020 with more than 10 million being sent in just one month. The chaos caused by mass cancellations and constantly changing requirements has left passengers needing proactive, personalised communication more than ever.

Keen to stretch your problem-solving skills, bring order to complex data and logistical chaos, and make travel a more enjoyable experience for everyone? Find out more about joining the 15below team and see our current vacancies.

When you have a lot of schedule changes or cancellations to manage, our disruption solution helps you quickly identify who you need to notify so you can send personalised communications to passengers, with self-service options to get their journey running as expected again.

Queue Manager works with your reservation system queues to automatically sort, filter, categorise and manage PNRs. Using tailored workflows and business logic, supported by direct integration with multiple airline systems, PNRs can be processed with error-free consistency.

Our Flight Status module helps to minimise the impact of disruption on airports, call-centres and social media channels by fully automating useful information as well as flight disruption updates.

With our Pre-Departure Communications solution, give your passengers the peace-of-mind they need before their journey, by sending highly personalised booking reminders, which provide your customers with everything they need before they have to go looking for it.

Use this solution to automatically send personalised communications with everything your customer needs to know about their booking and how to manage it.

The increase in demand since COVID-19 has been counterbalanced by challenges that mean irregular operations (IROPS) seem anything but irregular. Get your step-by-step guide to managing irregular operations as business as usual.