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Swiss Home-Printed Bag Tags - What’s Next?

SWISS recently became the latest carrier to launch home-printed bag tags, which are available to all passengers who check-in online when flying to and from Zurich and Geneva. The launch of the home-printed bag tag is part of the SWISS ‘Pre-Departure Communications’ service with 15below.

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Our products and solutions

Find out more about our technology, which makes keeping thousands of passengers informed simple and efficient - even at short notice. Our platform integrates directly with your reservation system and more than 100 other data sources to create highly targeted, personalised notifications that deliver the exact information each customer needs, at the right time and via the best channel.

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Getting email deliverability right: Our experts reveal the keys to success for airlines

Timely delivery of essential information significantly impacts the overall travel experience. We address 5 key questions to ensure your messages not only reach but empower passengers with essential details.

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The answer to dropping passenger engagement rates

Many airlines have come to us recently with concerns that they’re having to communicate with passengers more than ever, but a rise in messages sent is resulting in a drop in engagement rates. In our experience, this is caused by three main issues…

eGuide / white paper

The rise of conversational communication

Sending a flight status notification and hoping your passenger sees it is no longer good enough. Download our eGuide to find out why communications between airlines and customers are increasingly turning to conversational channels.

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Video: Solving the challenges of post-pandemic travel

Suddenly there is a whole new selection of challenges to deal with, for both you and your passengers. With automated, personalised communications you can cut the chaos associated with three common issues that cause...

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4 trends changing passenger communications and what it means for you

As technology and innovation redefines the passenger experience at an ever-increasing speed, what channels will your customers take to next? How will they expect you as a travel provider to communicate with them? Here are the 4 things happening right now, that we think are going to redefine passenger communications in the future. And - most importantly – what this means for you.

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Operational communications: Using the right tool for the job

Unlike general communications systems, specialist passenger notifications software – like the 15below platform – is designed to meet the distinct nuances of the travel industry to give you unprecedented levels of reliability and deliverability.

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Technology, your customer and you – Are you communicating too much?

People are reaching the tipping point with their level of communication, which is a problem when it means your passenger notifications could be getting lost in the void. Why has communication become so complex?

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How to maximise the opportunities created by travel disruption

Travel disruption – such as delays, diversions and cancellations – costs the industry an estimated $35 billion every year. With bad weather, strikes and security issues only just around the corner for thousands of travel providers, dealing with disruption effectively is essential to remaining profitable.

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