In 2014, one US airline had cancelled 3,500 flights in a single day due to the “Polar Vortex”. The carrier now has the right technology in place that would ensure it was ready to manage in a much calmer, efficient, and cost-effective way.

A year ago we would look at where we wanted to go, book the flight, and nine times out of ten we’d get there as planned. Fast-forward 12 months and booking a flight feels uncomfortably similar to placing a bet, with the odds changing day-to-day.

Read our press release - Air Europa will use 15below’s market-leading technology to automate and personalise its communications with the tech-company's three most popular solutions.

Read our press release - Etihad Airways is partnering with 15below to implement four new digital solutions that will further advance the airline’s ability to keep its passengers informed and empowered with timely, relevant notifications throughout their journey.

The recent grounding of all 737-9 MAX aircraft has led to cancellations, delays, and frustrated passengers. Airlines will be wondering how to handle this situation whilst delivering good passenger experience. Here's how to do that.

The latest on-time performance results have been released by OAG, highlighting the best and worst airlines and airports for on-time performance (OTP) – analysing everything from long-haul journeys to one-hour connecting flights.

To err is human: human error has always been a fact of life that we cannot avoid. But airlines can use automation to mitigate it - and the inevitable loss of revenue that occurs as a result.

As the coronavirus continues to cause major disruption to the aviation industry, our team has been working hard to support our customers as they rely increasingly on the 15below platform to process high volumes of schedule reductions and cancellations.

Snow storms, hurricanes and typhoons - somewhere in the world, severe weather is wreaking havoc, causing long delays to stranded passengers and costly cancellations to travel companies. In this case study, we look at how one US-based airline kept its passengers and staff calm, connected and well informed during the 2014 Polar Vortex.

As technology and innovation redefines the passenger experience at an ever-increasing speed, what channels will your customers take to next? How will they expect you as a travel provider to communicate with them? Here are the 4 things happening right now, that we think are going to redefine passenger communications in the future. And - most importantly – what this means for you.