Skip to main content

03 November 2021 | eGuide / white paper

eGuide - Using Customer Journey Mapping for COVID-19 recovery

Download the latest eGuide from 15below and customer experience consultancy Empathyce and discover:

  • Why Customer Journey Mapping is a commercial imperative.
  • How to keep up with your customers' changing expectations.
  • The role that emotion plays in purchase decisions - and how to make the most of it.
  • How effective communication keeps your customers informed and empowered.
  • A step-by-step guide to running your own Customer Journey Mapping workshops.

Download Using Customer Journey Mapping for COVID-19 recovery now

Complete this quick form with your name and business email address and we'll send you the eGuide straight to your inbox.