One platform for passenger communications
Our purpose-built operational passenger communications platform connects your key systems and data sources to automate accurate, personalised communications throughout the passenger journey.
From booking and pre-departure through to day-of-travel disruption and recovery, passengers receive timely updates and self-service options through the channels they use, while operational teams can manage communications reliably and at scale.
Disruption
Routine schedule changes and cancellations made easy. Process workflows, notify your passengers, and record their actions in real time as things change.
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Workflow Manager
Power through reservation system queues with speed, efficiency and consistency using bespoke and automated workflows to sort, filter and categorise PNRs.
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IROPS Dashboard
Manage irregular operations confidently from one place. Give teams a shared view of each event, coordinate their response and keep passengers informed.
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Flight Status
Keep passengers, staff and subscribers informed in real time. Automatically send accurate updates for delays, cancellations, gate changes and arrivals.
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Pre-Departure Communications
Help passengers feel prepared before they travel. Send personalised reminders, useful trip information and relevant ancillary offers at the right time.
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Itineraries & Receipts
Make booking information simple and easy to access. Automatically send clear itineraries and receipts, with relevant details and personalised ancillary offers.
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Airport AI
Automate airport customer service across kiosks and digital channels, giving travellers fast, accurate information without every enquiry needing to be handled manually.
Built specifically for airports, connecting conversational AI with live operational information, airport data sources and human support when needed, helping teams reduce repetitive workload, improve passenger self-service and deliver more scalable customer service.