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📰Blog

Thinking of building your own passenger communications platform? Here’s what you need to consider

Thinking of building your own passenger communications platform? Here’s what you need to consider

Many airlines have attempted to build their own passenger communications platform, but there are a number of factors to consider before taking on this challenge. Read article.

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5 reasons North American airlines make the highest profits

5 reasons North American airlines make the highest profits

North American airlines record greater profits than those in any other region Read article.

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Removing human error with automation

Removing human error with automation

To err is human: human error has always been a fact of life that we cannot avoid. But airlines can mitigate it - and the inevitable loss of revenue that occurs as a result. Read our latest blog post to learn how to communicate with thousands of people at the same time without that well-known feeling of fear that comes with pressing the "send" button. Read article.

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Self-serve is vital when managing IROPS, but don’t lose your human touch

Self-serve is vital when managing IROPS, but don’t lose your human touch

Best-in-class airlines rely on a combination of self-serve and human support when it comes to managing disruption. Read article.

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5 things you can do to reach more passengers during disruption

5 things you can do to reach more passengers during disruption

Our latest blog introduces the systems and processes available to airlines that allow them to easily reach every passenger when acts of disruption occur. Read article.

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Are email and SMS dead? Why airlines should be adjusting their communication strategies

Are email and SMS dead? Why airlines should be adjusting their communication strategies

Whether we like it or not, social conversations now play an integral role in how people communicate. Convenience is a significant contributor to the rapid uptake, so it makes sense that people also expect the same level of convenience when communicating with businesses – including airlines. Read article.

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Has your budget been cut? 5 macro factors putting pressure on the aviation industry

Has your budget been cut? 5 macro factors putting pressure on the aviation industry

With airlines around the world cutting the amount they’re spending, facing rising costs and issuing profit warnings, we’ve explored the factors that are impacting the industry the most. Read article.

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Add $15 to every checkout with our two top ancillaries of 2019

Add $15 to every checkout with our two top ancillaries of 2019

Sherpa and GetYourGuide joined our latest webinar to explain how airlines can add revenue to every single checkout. Read article.

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