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📰Blog

Coronavirus: The impact on travel and top tips for managing disruption

Coronavirus: The impact on travel and top tips for managing disruption

The aviation industry is dealing with major disruption due to the coronavirus, but how can airlines keep the impact on their operations to a minimum? Read article.

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Boeing 737 MAX grounding: How should airlines deal with ongoing uncertainty

Boeing 737 MAX grounding: How should airlines deal with ongoing uncertainty

Airlines around the world continue to be disrupted by the grounding of the new Boeing 737 MAX fleet, but how can automation help to mitigate the impact of the crisis? Read article.

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From 3,691 tickets to 3-minute response times: How 2019 was a record year for our Support team

From 3,691 tickets to 3-minute response times: How 2019 was a record year for our Support team

Our Support team works around the clock to solve tickets, process customer requests and deliver technical assistance for all users of the 15below platform. Read article.

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From IATA Resolution 830d to dark mode: 5 trends airlines should focus on in 2020

From IATA Resolution 830d to dark mode: 5 trends airlines should focus on in 2020

In our latest webinar, Al and Mike from our Business Development team highlighted five key passenger communication trends they believe will define 2020 for airlines. Read article.

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5 factors you can’t afford to leave out of your business case for automation

5 factors you can’t afford to leave out of your business case for automation

Building the business case for automation is a crucial step towards transforming your operations. Here's our advice on how to do it. Read article.

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Are you ready for dark mode?

Are you ready for dark mode?

Dark mode is one of the hottest digital trends of 2019 – and if it hasn’t already started to impact the emails you send to your customers, it’s time to get ready. Read article.

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Why brand consistency is the key to growing revenue by 23%

Why brand consistency is the key to growing revenue by 23%

By prioritising consistency across every interaction that your customers have with your brand, your business will benefit from both a financial and reputational perspective. In fact, research shows companies that present their brand consistently across every touchpoint enjoy a 23% increase in revenue. Read on to find out more... Read article.

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Using technology to deliver the ultimate airport experience

Using technology to deliver the ultimate airport experience

Technology holds the key to moving passengers through airports quickly, efficiently and to their complete satisfaction. Read article.

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