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Insight and updates to help you keep track of the latest in travel tech, exceptional travel experiences, and what we’re doing here at 15below.

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📰Blog

Amadeus partnership: An open letter from our CEO

Amadeus partnership: An open letter from our CEO

We are excited to confirm that 15below has become an Amadeus partner, working together based on a shared vision to put customer experience at the heart of everything we do. By exploring ways to improve post-booking passenger communications and automated PNR handling through personalisation, consolidation of data and an omnichannel approach to passenger management, our CEO explains what this means to airlines, in this open letter to our customers. Read article.

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Has your budget been cut? 5 macro factors putting pressure on the aviation industry

Has your budget been cut? 5 macro factors putting pressure on the aviation industry

With airlines around the world cutting the amount they’re spending, facing rising costs and issuing profit warnings, we’ve explored the factors that are impacting the industry the most. Read article.

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15below’s longest-standing customer Ryanair renews contract to extend 17-year partnership

15below’s longest-standing customer Ryanair renews contract to extend 17-year partnership

Ryanair has extended its contract with 15below, with Europe's largest airline set to continue using the 15below platform until at least 2022. Read article.

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Canadian Air Passenger Protection Regulations: Airlines face increased compensation payouts

Canadian Air Passenger Protection Regulations: Airlines face increased compensation payouts

New regulations in Canada are set to overhaul the treatment of passengers and their right to compensation in the event of disruption. Read article.

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IATA Resolution 830d update: Travel agents must now ask for passenger details

IATA Resolution 830d update: Travel agents must now ask for passenger details

An important update to IATA Resolution 830d came into effect on 1st June and should allow airlines to contact more passengers in the event of flight disruption. Read article.

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From 4 hours to 15 minutes: How Swoop is using automation to efficiently deal with disruption

From 4 hours to 15 minutes: How Swoop is using automation to efficiently deal with disruption

Swoop now requires less than 15 minutes to deal with an act of disruption affecting its schedule. Read article.

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Add $15 to every checkout with our two top ancillaries of 2019

Add $15 to every checkout with our two top ancillaries of 2019

Sherpa and GetYourGuide joined our latest webinar to explain how airlines can add revenue to every single checkout. Read article.

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Infographic: The future of disruption communications and the cost of getting it wrong

Infographic: The future of disruption communications and the cost of getting it wrong

Growing passenger numbers and increased likelihood of major weather events will combine to make dealing with disruption more of a challenge for airlines in the years to come. Read article.

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