Insight and updates to help you keep track of the latest in travel tech, exceptional travel experiences, and what we’re doing here at 15below.
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We are excited to confirm that 15below has become an Amadeus partner, working together based on a shared vision to put customer experience at the heart of everything we do. By exploring ways to improve post-booking passenger communications and automated PNR handling through personalisation, consolidation of data and an omnichannel approach to passenger management, our CEO explains what this means to airlines, in this open letter to our customers. Read article., in
With airlines around the world cutting the amount they’re spending, facing rising costs and issuing profit warnings, we’ve explored the factors that are impacting the industry the most. Read article., in Blog,
Ryanair has extended its contract with 15below, with Europe's largest airline set to continue using the 15below platform until at least 2022. Read article., in Press Releases,
New regulations in Canada are set to overhaul the treatment of passengers and their right to compensation in the event of disruption. Read article., in News,
An important update to IATA Resolution 830d came into effect on 1st June and should allow airlines to contact more passengers in the event of flight disruption. Read article., in News, Features,
Swoop now requires less than 15 minutes to deal with an act of disruption affecting its schedule. Read article., in Case Studies,
Sherpa and GetYourGuide joined our latest webinar to explain how airlines can add revenue to every single checkout. Read article., in Blog,
Growing passenger numbers and increased likelihood of major weather events will combine to make dealing with disruption more of a challenge for airlines in the years to come. Read article., in Blog,