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📰Blog

Aviation Festival Asia 2017

Aviation Festival Asia 2017

We can’t wait to return to Aviation Festival Asia, Singapore 21 – 22nd February, where we’ll be hosting a roundtable discussion on how to manage disruption in the digital (and social media) age – join us there. Read article.

, in Events, Blog,

The true cost of a bad customer experience during disruption: An on-time performance use case

The true cost of a bad customer experience during disruption: An on-time performance use case

Using industry predictions, external benchmarks and the OAG report results, our team at 15below have done some serious number-crunching. Take a look at the results. Read article.

, in News,

Managing disruption in the age of social media: Part 2

Managing disruption in the age of social media: Part 2

How to begin incorportating social messaging into your disruption management strategy. Read article.

, in Blog,

Managing disruption in the age of social media: Part 1

Managing disruption in the age of social media: Part 1

How big will social customer service be for airlines in 2017? And how can this be used to better manage crisis and disruption as passenger numbers (and expectations) continue to rise? Read article.

, in Blog,

Developing our Developers: A Career Progression Interview

Developing our Developers: A Career Progression Interview

Chris and Martyn describe their time at 15below, and how they've grown their careers since graduating. Read the full interview. Read article.

, in Blog,

INFOGRAPHIC: Communications & Technology in 2016 and beyond

From Chatbots to China, we take a look at what's happened in 2016 and what the coming year will bring. Read article.

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4 Trends changing passenger communications and what it means for you

4 Trends changing passenger communications and what it means for you

Here are the 4 things happening right now, that we think are going to redefine passenger communications in the future. And - most importantly – what this means for you. Read article.

, in Events, Blog,

Guest Interview: Launching your career in travel tech

Guest Interview: Launching your career in travel tech

What happens when you join 15below as a graduate or placement student? Read article.

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