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📰Blog

Electronics Ban: What you (and your passengers) need to know

Electronics Ban: What you (and your passengers) need to know

Over the next few weeks, air travel is going to dramatically change for many of us. An electronics ban was announced this week, first in the US and now across the UK, with immediate effect. Here's what you (and your passengers) need to know, and what you can do today to minimise confusion. Read article.

, in Blog,

INFOGRAPHIC: Delivering Contextual Communications

Understand the 'why' and 'how' of delivering a multi-channel communications strategy in this infographic guide. Read article.

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A Vision of the Future: An Interview with 15below CEO, Nicholas Key

A Vision of the Future: An Interview with 15below CEO, Nicholas Key

Nicholas Key, CEO and co-founder of 15below discusses his vision for the future of travel, passenger communications and the 15below platform. Read article.

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PRESS RELEASE: 15below becomes strategic partner for IATA Fast Travel

PRESS RELEASE: 15below becomes strategic partner for IATA Fast Travel

15below are pleased to join the International Air Transport Association (IATA) as a strategic partner for Fast Travel - part of the Passenger Experience Management Group. Read article.

, in Press Releases,

WEBINAR: Fast Travel and Self-Service | What can airlines do today?

WEBINAR: Fast Travel and Self-Service | What can airlines do today?

With the ability to slash overheads, ease airport operations and improve passenger experience, self-service is high on every airline’s agenda. IATA’s Fast Travel goal to get 80% of passengers using self-service options by 2020 is fast approaching, but with just 3 years to go, airlines are struggling to reach compliance levels and reap the benefits. Join us for a webinar with airline and industry panellists, to learn what you can do today. Read article.

, in Events, Blog, Features,

Aviation Festival Asia 2017

Aviation Festival Asia 2017

We can’t wait to return to Aviation Festival Asia, Singapore 21 – 22nd February, where we’ll be hosting a roundtable discussion on how to manage disruption in the digital (and social media) age – join us there. Read article.

, in Events, Blog,

The true cost of a bad customer experience during disruption: An on-time performance use case

The true cost of a bad customer experience during disruption: An on-time performance use case

Using industry predictions, external benchmarks and the OAG report results, our team at 15below have done some serious number-crunching. Take a look at the results. Read article.

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Managing disruption in the age of social media: Part 2

Managing disruption in the age of social media: Part 2

How to begin incorportating social messaging into your disruption management strategy. Read article.

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