Insight and updates to help you keep track of the latest in travel tech, exceptional travel experiences, and what we’re doing here at 15below.
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Best-in-class airlines rely on a combination of self-serve and human support when it comes to managing disruption. Read article., in Blog,
Our latest blog introduces the systems and processes available to airlines that allow them to easily reach every passenger when acts of disruption occur. Read article., in Blog,
Whether we like it or not, social conversations now play an integral role in how people communicate. Convenience is a significant contributor to the rapid uptake, so it makes sense that people also expect the same level of convenience when communicating with businesses – including airlines. Read article., in Blog, Features,
We are excited to confirm that 15below has become an Amadeus partner, working together based on a shared vision to put customer experience at the heart of everything we do. Our CEO explains what this means to airlines in this open letter to our customers. Read article., in Press Releases, News,
With airlines around the world cutting the amount they’re spending, facing rising costs and issuing profit warnings, we’ve explored the factors that are impacting the industry the most. Read article., in Blog,
Ryanair has extended its contract with 15below, with Europe's largest airline set to continue using the 15below platform until at least 2022. Read article., in Press Releases,
New regulations in Canada are set to overhaul the treatment of passengers and their right to compensation in the event of disruption. Read article., in News,
An important update to IATA Resolution 830d came into effect on 1st June and should allow airlines to contact more passengers in the event of flight disruption. Read article., in News, Features,