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QA Analyst - Tester

Reporting to: QA Manager
Location: Brighton/Remote
Hours: Full time

Be a part of the travel industry’s recovery and help the world’s top airlines keep their passengers informed and empowered every step of the way. We work with 50+ of the world’s best-known travel brands like British Airways, Ryanair, Qantas, and Etihad and they need us now more than ever. 

We are looking for a QA Analyst to join our incredible team. Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 50 airlines, rail and travel management companies use our communications platform - so while you may not have heard of 15below directly, you've more than likely received a boarding pass, eTicket or flight-change notification that was sent via our platform.

With your knowledge and expertise, you will be helping 15below to achieve its position as the world’s leading supplier of traveller communications.  
 

15below's vision

To become the undisputed global leader in traveller communications by providing the single competitive advantage in travel: customer engagement through brilliant communications.

We make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control.  From disruption management to hyper-personalised pre-departure communications and mobile boarding passes, we build the technology to help companies stay connected with their customers at every stage of their journey. 

Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions.  More than 50 airlines, rail and travel management companies, including British Airways, CWT, Qantas, Ryanair and JetBlue use our notifications platform.  With exciting ideas for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for.

15below's CEO Nicholas Key presenting at a customer conference

Our culture

  • People come first at 15below. We create strong working relationships built on openness, loyalty and trust, and we genuinely care about each other.
  • We are committed to continuous improvement and try to do things better every single time we do them. 
  • We add value to our customers’ businesses by taking a professional and informed approach to the way we work with them. 
  • You’ll share our values of Connected, Collaborative, Progressive, Knowledgeable and Enjoyable. 

With your knowledge and expertise, you will be helping 15below to achieve its position as the world’s leading supplier of traveller communications.  
 

 

People socialising in 15below's kitchen

The role

We truly believe in technical and professional excellence. We are looking for a dedicated and enthusiastic tester who shares our passion for collaboration and cares about quality.  
 
You will be:

  • Devising test strategies that cater for functional and non-functional requirements, assessing risk and impact of changes.
  • Working with business analysts and developers to review project documentation such as functional requirements and technical specifications.
  • Managing and performing testing, recording results and where appropriate, carrying out initial root cause investigation.
  • Taking responsibility for ensuring that applications fulfil the business requirements.
  • Defect tracking and management, working with development and support teams to identify root cause and resolve issues, working with the business during UAT defect resolution.
  • Inputting into the release process on quality and readiness of software.
  • Contributing to the design and implementation of new testing practices, including the use of automated testing tools.
  • Sharing knowledge and collaborating with other members of the QA team.
  • Participating in cross-functional process improvement initiatives.
  • Adhering to 15below policies and company values.
  • Performing other related duties as required and assigned.

Skills we want

  • BSc Computer Science, Software Engineering, Business Information Systems or similar.
  • Excellent communication skills – written and verbal.
  • 2+ years’ commercial experience in a testing role, with exposure to all aspects of the testing (unit, integration, system, regression, load and performance testing).
  • Solid understanding of the Software Development Lifecycle.
  • Familiarity with Microsoft/Windows technologies (.NET, SQL Server).
  • Excellent communication and problem-solving skills, natural curiosity and attention to detail. 

Skills to impress

  • Test-first mentality (TDD, BDD).
  • Any contributions to Open Source projects.
  • Airline Industry, Reservation Systems, Travel Industry.
  • Managing test environments.
  • Experience/exposure to automated testing techniques.
  • ISEB/ISTQB Foundation Certificate in Software Testing.
  • Experience with the following or similar technologies: Jira, Specflow, Cypress, Visual Studio, Jmeter, SoapUI, BrowserStack, Litmus, Git, Octopus, TeamCity.
  • International experience and Mobility 

What kind of person you are

Naturally we’re looking for the best. We want someone who:

  • Thrives on solving problems, loves grappling with complexity and can make the most difficult concepts easy to understand using sincere and clear communication skills.
  • Has a friendly, ‘can do’ attitude.
  • Collaborates effectively with other disciplines and can be trusted to deliver.
  • Wants to invent cool, progressive stuff that’s useful to the industry.
  • Has calm presence of mind when it’s needed.
  • Has a strong sensible streak – but knows how to have a bit of fun now and again. 

What's in it for you?

Work is a big part of life, so it has to be challenging, motivating, and enjoyable. 

This job is about empowering you to do your best work as part of a fantastic team.

We also offer a very competitive package with some great flexible benefits and other perks.

25+ days annual holiday
Private medical insurance (optional)
Life assurance
Flexible working
5% employer contribution pension scheme
Cycle to work scheme
Holiday purchase scheme
Perkbox retail discounts
Social events
Comprehensive wellbeing programme
Friday wind downs
Tech purchase scheme