Insight and updates to help you keep track of the latest in travel tech, exceptional travel experiences, and what we’re doing here at 15below.
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Part 1: Defining customer-focused objectives. Read article., in Blog,
In this webinar, we’ll investigate the need-to-know technologies today, to help you understand the ‘bigger picture’. We’ll identify the true innovations to watch out for, and look at how you can prepare your business today for what’s to come. Read article., in Blog, News,
Discover new and better ways to manage disruption - delight passengers, help ground staff, and use your operational notifications to boost ancillary revenue. Read article., in Events, Blog,
In part 2 of this interview with Adrien Chaouch, Strategic Partnerships Manager at Musement, we discuss the potential of in-destination tours and activities within your ancillary strategy; how to make the most of your data; and why your operational notifications are the perfect starting point. Read article., in Blog,
With a growing emphasis on driving revenues beyond seat sales within the travel industry, and a corporate pride in delivering world-class customer service, Edelweiss reviewed and identified key issues with their pre-departure passenger communications and approached notifications specialist 15below for help. Read article., in Blog, Case Studies, Features,
In part 1 of this interview, we speak to Adrien Chaouch, Strategic Partnerships Manager of Musement, about why airlines should embrace the Tours & Activities sector. Read article., in Blog,
Airlines and travel companies can no longer afford to look at customer touchpoints in isolation. We need to understand the whole customer experience, from the point of booking to returning home, if we are going to build loyalty and advocacy, and ultimately improve revenue. But where to start? And what role can passenger notifications play in the process? Read article., in Events, Blog,
Last year, we launched our new user interface (UI) with a simple aim: Make it easier for our customers to manage their notifications during time-sensitive, high-pressure situations. In this post, Product Manager Neil Chalk reviews the latest UI survey results and what it means for our customers. Read article., in Blog,