As the impact of coronavirus grips the aviation industry, we’ve been contacted by several airlines that are either already overwhelmed by the volume of notifications they need to send passengers or know that it’s going to hit them soon.
In most cases, these airlines are still relying on manual processes – such as phone calls and mail merges – to reach travellers with vital information in a short space of time.
We can remove the need for these inefficient processes in as little as 72 hours.
Now, we need to be completely clear. It’s not as simple as flicking a switch and you sending hundreds of thousands of personalised, multi-channel messages with almost zero human input. If it was that simple, we wouldn’t have been working at it for 20 years!
In order to get started we need you to provide us with a few simple, but crucial, pieces of information. Then there are one or two external influences that have the potential to cause a slight delay.
But for the vast majority of airlines we’ve worked with over the last 20 years, once we’ve received all the relevant information, we’ve been able to set up our base platform to enable large volumes of passenger notifications to be easily sent within just 72 hours.
The ‘out of the box’ version of the 15below platform allows you to:
7 simple steps to integrate the 15below platform
Before we can start to build your base platform we’ll need some details from you. It’s all basic information and the sooner you get it over to us, the sooner your deployment will begin.
There are other factors that can impact on the implementation too. For example, we’ll need to consider the availability of infrastructure space and the creation of DNS entries.
Leave it in our capable hands
Our experienced team of experts has done this countless times and knows exactly how to work through these requirements and bring a sophisticated communications platform to your business in an incredibly short space of time.
Before you know it, you’ll be able to create a reliable and consistent process that will help you to drive a best-in-class level of customer satisfaction through not only the coronavirus crisis, but any other act of unplanned disruption that you face.
Several of our largest and most successful airline customers have reported the last few weeks as being business as usual. And we believe that’s because the 15below platform was designed and refined over 20 years to meet your needs during scenarios just like this.
What’s more, this is not an expensive solution! Get in touch to find out more and to talk through your requirements.