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Development Team Lead

Reporting to: Development Manager
Location: Brighton, United Kingdom
Hours: Full time

Be a part of the travel industry’s recovery and help the world’s top airlines keep their passengers informed and empowered every step of the way. We work with 50+ of the world’s best-known travel brands like British Airways, Ryanair, Qantas, and Etihad and they need us now more than ever. 

We are looking for a Development Team Lead to join our incredible team. Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 50 airlines, rail and travel management companies use our communications platform - so while you may not have heard of 15below directly, you've more than likely received a boarding pass, eTicket or flight-change notification that was sent via our platform.

With your knowledge and expertise, you will be helping 15below to achieve its position as the world’s leading supplier of traveller communications.  
 

15below's vision

To become the undisputed global leader in traveller communications by providing the single competitive advantage in travel: customer engagement through brilliant communications.

We make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control.  From disruption management to hyper-personalised pre-departure communications and mobile boarding passes, we build the technology to help companies stay connected with their customers at every stage of their journey. 

Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions.  More than 50 airlines, rail and travel management companies, including British Airways, CWT, Qantas, Ryanair and JetBlue use our notifications platform.  With exciting ideas for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for.

15below's CEO Nicholas Key presenting at a customer conference

Our culture

  • People come first at 15below. We create strong working relationships built on openness, loyalty and trust, and we genuinely care about each other.
  • We are committed to continuous improvement and try to do things better every single time we do them. 
  • We add value to our customers’ businesses by taking a professional and informed approach to the way we work with them. 
  • You’ll share our values of Connected, Collaborative, Progressive, Knowledgeable and Enjoyable. 

With your knowledge and expertise, you will be helping 15below to achieve its position as the world’s leading supplier of traveller communications.  
 

 

People socialising in 15below's kitchen

The role

We truly believe in technical and professional excellence; our Development Team Leads (DTLs) are responsible for a team of Developers as well as the technical quality and delivery of projects, in line with customer needs and our technical strategy.

As a Development Team Lead, you are responsible for a team of developers and the technical quality and delivery of projects in line with customer needs and our technical strategy. 

The role includes:

  • Leading and line managing a team of developers, ensuring that levels of engagement remain high and the team is empowered to deliver brilliant work. To include performing 1-2-1s, identifying training needs and managing professional progression.
  • Working closely with the other Development Team Leads to drive performance and engagement throughout the development teams, coordinate training needs, and facilitate career-pathing and progression.
  • Liaising with the Development Manager to highlight knowledge development areas for the Development Team to assist with project allocation and resourcing.
  • Participating in the development of the technical strategy in collaboration with key colleagues.
  • Ensuring that your team understands, feeds into and is aligned with the technical strategy.
  • Providing technical and process guidance to ensure that sound application design and quality practices are followed.
  • Direct liaison with customers to provide technical consultation and guidance, working alongside Business Development Managers, Business Analysts and Account Managers during workshops and other customer meetings.
  • Assisting and supporting BAs to produce solution designs for customer projects, as required.
  • Involvement and input in solution and architectural design, working closely with the Architect team.
  • Providing sound decision-making for software development, ensuring that the constraints and needs of the business are considered alongside the overall technical strategy.
  • Actively share your knowledge with the wider 15below Developer community.
  • Customer-specific project development and Core 15below platform product development including:
    • Contributing to estimates and actively participate in the agile planning activities.
    • Configuration and deployment management for project releases.
    • Designing and developing sustainable products in line with best practice, relevant standards and technological developments.
    • Ensuring developed solutions deliver true business value meeting customer requirements by working closely with the Project Manager.
    • Escalating project issues appropriately and communicate project changes proactively to the Project Manager.
    • Driving quality and set realistic expectations within your projects o Unit testing and code reviews.
    • Using problem-solving skills to overcome technical issues.
    • Assisting QA with software application testing as needed.
    • Coaching developers in solution design, development and maintaining coding standards.
  • Fostering collaboration and communication amongst team members.
  • Participating in cross-functional process improvement initiatives.
  • Staying abreast with technical development and trends.
  • Performing other related duties as required and assigned.
  • Contributing to core product development.
  • Adhering to 15below policies and company values. 

 

Skills we want

  • A minimum of 10 years software development experience.
  • Excellent software development skills (C#, VB, SQL, XSLT, Web Api, ASP.NET).
  • Experience in the design and implementation of services, using service-oriented technologies.
  • Experience using Visual Studio and Git.
  • Excellent Object Oriented design skills (Design Patterns, SOLID).
  • Experience inputting in to architectural design and solutions.
  • Experience in managing, leading and coaching team members.
  • Experience in providing technical guidance to other Developers and the wider team.
  • Experience in TDD (Test Driven Development).
  • An understanding of business operations and commercial decisions.
  • Experience of continuous integration, continuous deployment and automated integration testing.
  • Ability to operate independently within defined methodologies, procedures, and guidelines.
  • BSc Computer Science or similar.
  • Excellent communication skills and experience working closely with external stakeholders.
  • Good problem solving and analytical skills.
  • Technical writing skills.

 

Skills to impress

  • Experience with MS SQL Server.
  • Experience with messaging systems (RabbitMQ).
  • Experience and proficiency with cross-browser, cross-platform development.
  • Airline Industry, Reservation Systems, Travel Industry.
  • Experience with Change Management processes.
  • Experience in writing high-performance software (Threading, Async IO).
  • International experience and Mobility.

What kind of person you are

Naturally we’re looking for the best. We want someone who:

  • Thrives on solving problems, loves grappling with complexity and can make the most difficult concepts easy to understand using sincere and clear communication skills.
  • Has a friendly, ‘can do’ attitude.
  • Collaborates effectively with other disciplines and can be trusted to deliver.
  • Wants to invent cool, progressive stuff that’s useful to the industry.
  • Has calm presence of mind when it’s needed.
  • Has a strong sensible streak – but knows how to have a bit of fun now and again. 

What's in it for you?

Work is a big part of life, so it has to be challenging, motivating, and enjoyable. 

This job is about empowering you to do your best work as part of a fantastic team.

We also offer a very competitive package with some great flexible benefits and other perks.

25+ days annual holiday
Private medical insurance (optional)
Life assurance
Flexible working
5% employer contribution pension scheme
Cycle to work scheme
Holiday purchase scheme
Perkbox retail discounts
Social events
Comprehensive wellbeing programme
Friday wind downs
Tech purchase scheme