Using technology to deliver the ultimate airport experience

Moving passengers through airports as quickly and smoothly as possible is a priority for airlines; helping not only to reduce costs and enhance efficiency levels, but also to deliver the optimum customer experience to every traveller.

Over recent years, technology has played an increasingly important role in helping airlines and airports achieve a connected, seamless and empowering service that keeps passengers moving at every stage of the journey through the airport. 

We recently attended the IATA Aviation Data Symposium where IATA shared some fascinating facts and figures from its latest research, highlighting the extent to which modern passengers now demand the latest technology is utilised to aid their experience from arrival at the terminal to take-off. Enjoy the highlights in our brand new infographic, Using Technology to Deliver the Ultimate Airport Experience: