Insight and updates to help you keep track of the latest in travel tech, exceptional travel experiences, and what we’re doing here at 15below.
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Travel companies are still learning about the impact the coronavirus will have on their operations. Our information hub provides a central resource of news, views and insight to help your business deal with the challenges of the coronavirus and minimise its impact on staff and passengers. Read article., in News, Features,
Sending large volumes of passenger notifications via the 15below platform could be just days away for airlines currently struggling to manage the impact of the coronavirus. Read article., in Blog, Features,
Our Support team works around the clock to solve tickets, process customer requests and deliver technical assistance for all users of the 15below platform. Read article., in Blog, Features,
TUI UK is predicted to send 3.5 million notifications in its first year of using the 15below platform; up from the 35,000 its previous infrastructure supported. Read article., in Case Studies, Features,
What is the true cost of disruption? Our figures show an airline could miss out on $5.1m of revenue simply as a result of negative Facebook reviews when disruption is handled poorly. Read article., in Features,
Whether we like it or not, social conversations now play an integral role in how people communicate. Convenience is a significant contributor to the rapid uptake, so it makes sense that people also expect the same level of convenience when communicating with businesses – including airlines. Read article., in Blog, Features,
An important update to IATA Resolution 830d came into effect on 1st June and should allow airlines to contact more passengers in the event of flight disruption. Read article., in News, Features,
15below in discussion with JLT Group, iCoupon and Switchfly. Watch the full panel discussion here. Read article., in Blog, Features,