Insight and updates to help you keep track of the latest in travel tech, exceptional travel experiences, and what we’re doing here at 15below.
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Invest in quality customer experiences and you can enjoy retention rates of as much as 89%. Fail to invest in your customers and only 33% will come back to you. Read on to find out how to delight your customers and keep them coming back. Read article., in Blog,
80% of people will share their story of a bad experience, so prioritising customer service is a must. Read article., in Blog,
We're taking steps to make the most of the subject matter experts working across our four offices. Read article., in Blog,
Our Brighton office is delighted to be supporting Brighton Housing Trust as our official charity partner. Read article., in Press Releases,
We're heading to Aviation Festival Asia later this month and we'd love to see you there! Read article., in Events,
Our Brighton, Sydney and Vilnius offices have chosen the charities they will support for the next two years. Read article., in News,
We are delighted to have secured two-star accreditation from Best Companies. Read article., in News,
Our CEO Nicholas Key was caught up in the Gatwick drone chaos in December. Here's his take on his experience and how it could have been managed better by airlines. Read article., in Case Studies,