Insight and updates to help you keep track of the latest in travel tech, exceptional travel experiences, and what we’re doing here at 15below.
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15below, the market-leading provider of passenger communication software for travel companies, and OpenJaw Technologies - world-class providers of travel retailing and AI platforms - have joined forces to give passengers a new innovative way to access vital information during travel. Read article., in Press Releases, News,
China Airlines became the latest of the world's major airlines to join the 15below customer community earlier this summer. Read article., in Press Releases,
TUI UK is predicted to send 3.5 million notifications in its first year of using the 15below platform; up from the 35,000 its previous infrastructure supported. Read article., in Case Studies, Features,
What is the true cost of disruption? Our figures show an airline could miss out on $5.1m of revenue simply as a result of negative Facebook reviews when disruption is handled poorly. Read article., in Features,
Best-in-class airlines rely on a combination of self-serve and human support when it comes to managing disruption. Read article., in Blog,
Our latest blog introduces the systems and processes available to airlines that allow them to easily reach every passenger when acts of disruption occur. Read article., in Blog,
Whether we like it or not, social conversations now play an integral role in how people communicate. Convenience is a significant contributor to the rapid uptake, so it makes sense that people also expect the same level of convenience when communicating with businesses – including airlines. Read article., in Blog, Features,
We are excited to confirm that 15below has become an Amadeus partner, working together based on a shared vision to put customer experience at the heart of everything we do. Our CEO explains what this means to airlines in this open letter to our customers. Read article., in Press Releases, News,