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Articles

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Webinar

How to get buy-in: A case for automation your business can't ignore

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News

IATA Resolution 830d update: Travel agents must now ask for passenger details

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Webinar

Why airlines must take an omnichannel approach to deliver great passenger communications

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Case study

From 4 hours to 15 minutes: How Swoop is using automation to efficiently deal with disruption

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eGuide / white paper

A guide to automation

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Case study

The day a drone truly put me in my customers’ shoes

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Blog

How to maximise the opportunities created by travel disruption

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Case study

JetBlue case study: Driving a rise in satisfaction levels by putting the customer first

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Blog

Automating airline operations and delivering unforgettable customer experiences with 15below

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Case study

SWISS case study: Driving efficiency with Automated Check-In and Home-Printed Bag Tags

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Blog

IATA Resolution 753: Automating the baggage process to reduce mishandling and drive customer service

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Case study

Edelweiss Case Study: Pre-departure Communications Service

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