15below acquires Airport AI, read more ▶

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Why accurate email data is critical in airline disruption

happy family at airport boarding plane

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IROPS: How effective service recovery can forge unbreakable loyalty

norwegian plane in sky

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Q&A: Norwegian’s next step in disruption management: Smarter tools, better outcomes

EU261 passport

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Plans to cut EU261 compensation for flight delays: Is this a win for airlines?

15below and Airport.AI

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15below completes its first acquisition with the travel industry's leading conversational AI platform, Airport AI

Woman plugging in a power bank

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Power banks and policy: what airlines need to get right before take-off

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WhatsApp is changing. Here’s why airlines should keep it at the centre of their communications strategy

Paris-Orly disruption cancellation board

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Real-world IROPS in 2025: What Paris-Orly and other recent incidents reveal about disruption best practice

USA passport

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Missed messages, missed flights: what the Real ID rollout teaches us about airline communication

15below and Amadeus

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The Amadeus and 15below partnership: Enhancing disruption management

Madrid airport

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Power cuts across Spain and Portugal show why airlines must lead with communication, not excuses

People queuing at an airport during IROPS

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How 15below’s updated IROPS Dashboard is transforming airline disruption management